1. Introduction

    New Zealand Bakels (referred to herein as “Bakels”) are committed to protecting the privacy and security of your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 2020 in New Zealand ("Privacy Act").

  2. Commitment with privacy

    Bakels is fully committed to safeguarding your rights under this Policy and has made the proactive decision to adhere to the following guiding principles, with privacy serving as the cornerstone of all our information processing practices:

    2.1. Ensuring transparency in data processing stands as one of our paramount priorities. Hence, whenever we collect personal data about you, we pledge to diligently inform you of the specific purpose for which they will be processed.

    2.2. We are steadfast in our commitment to only process the personal information that is absolutely necessary for the purposes for which you have been duly informed.

    2.3. Your privacy is of utmost importance to us. Therefore, we will never request you to provide personal information unless it is essential to deliver a service that you have requested.

    2.4. Whenever feasible, we will provide you with simple and accessible methods to manage and control your personal information, ensuring that you have the ease and convenience to oversee your privacy preferences.

  3. What we collect

    We collect various types of personal information, including but not limited to your name, contact details (such as email address), address, and other information necessary for conducting our business activities,as well as for marketing our services and fulfilling our legal obligations. Rest assured, your personal information will be treated with the utmost confidentiality and used solely for the purposes for which you have provided consent.

    In addition to personal information, we may also gather and process non-personal information that your browser provides when you visit our websites or use our applications. This may include details such as the website you came from, your geographical location, IP address, web browser and/or device type, and the date and time of access.

    Furthermore, in our efforts to enhance the quality of our website services and content and to provide you with an improved browsing experience, we utilize cookies. These cookies allow us to tailor our services to better meet your needs.

    It's important to note that we do not share your personal information with any third parties unless it is with suppliers who provide services to us. Your data will not be transferred, sold, leased, or otherwise made available to third parties, except in cases where it is necessary for the provision of services by Bakels authorized service providers.

  4. Purpose for Use of Personal Information

    In general, we may collect, retain, utilize, and disclose your personal information for the purposes for which it was initially collected, which may encompass but not limited to:

    4.1. To conduct our business;

    4.2. To respond to your inquiries, questions, and requests submitted via our entry form, customer service channels, or other contact points listed on our website, and subsequently contacting you to address them;

    4.3. To notify you of any alterations to our services and products;

    4.4. To process and fulfil your orders and requests;

    4.5. To engaging in communication with you, including via email, mobile, and in- application notifications;

    4.6. To comply with legal obligations

  5. How we collect

    5.1. Bakels collects your personal data to fulfil your competition entry, we may collect your personal information:

    5.1.1. Upon completion of an online form, or similar activity via our Platform(s) or other channels;

    5.1.2. When you reach out to us to make an inquiry or request;

    5.1.3. when you access, post information or otherwise interact with on any of our Platforms;

    5.1.4. Upon participation in one of our competitions or surveys;

    5.1.5. From publicly available sources of information;

    5.1.6. From government regulators, law enforcement agencies, and other governmental entities;

    5.1.7. From business contacts, external service providers, and suppliers; or

    5.1.8. By any other means reasonably necessary.

    5.2. Authority - If you furnish us with the personal information of another individual, you acknowledge and agree that, without limiting any other provision of this Privacy Policy. The other individual has expressly authorized you to disclose their personal information to us; and consents to our utilization of their personal information to facilitate the provision of our Services.

    5.3. Third-party Acquisition - If we gather any personal information about you from a third party, beyond what is already detailed in this Privacy Policy, we will notify you of this occurrence, along with the circumstances surrounding it, before, at, or as soon as reasonably practicable after obtaining such personal information.

    5.4. Unsolicited Information - Should we receive unsolicited personal information about you, which could not have been collected in alignment with this Privacy Policy and the Privacy Acts, we will promptly, within a reasonable timeframe, either destroy or de-identify such information.

    5.5. Minors - Our policy dictates that we refrain from collecting personal information from individuals under the age of 18 or extending offers for promotional materials to such individuals. If you are under 18 years old, you must obtain consent from your parent or guardian before providing us with your personal information.

  6. Use

    6.1. We will only use and disclose your personal information for the purposes as outlines in clause 8

    6.2. Your data will not be transferred, sold, rented, or otherwise provided to third parties, except for Bakels service providers who provide specific services..

    6.3. Mobile Devices - Some features of our various Platforms may be accessible through your mobile device. If you decide to utilize mobile services from our Platforms, you are responsible for any data charges and fees imposed by your carrier, as well as ensuring the compatibility of the mobile service with your device.

  7. Who do we disclose your personal information to?

    7.1. We reserve the right to disclose Personal Information, and by using our services, you consent to such disclosure to:

    7.1.1. Our related bodies corporate and affiliates;

    7.1.2. Entities or third parties contracted by us to perform functions or deliver our Products and/or Services;

    7.1.3. Third parties necessary for them to provide services to us or services aligned with the purpose for which you provided the personal information;

    7.1.4. Our professional advisors, including accountants, auditors, and legal representatives; and

    7.1.5. Cases where we are obligated or authorized to do so by law.

    7.2. International data transfers – Your personal information may be transferred between Bakels subsidiaries, and to countries outside of New Zealand, where our affiliates or service providers operate. We will take reasonable measures to ensure that any overseas recipient of your personal information complies to the applicable legislation in New Zealand.

  8. Security of information

    We implement reasonable precautions to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These precautions encompass encryption, access controls, and regular security evaluations.

  9. Retention and destruction

    Bakels will promptly destroy or de-identify your personal information when it is no longer necessary for the purpose for which it was collected. Nonetheless, legal obligations may necessitate the retention of your personal information even after your association with us has ended. In such instances, your personal information will remain safeguarded in accordance with this policy. If we undertake the destruction of personal information, we will do so using reasonable steps and current techniques and processes.

  10. Access and Correction

    You can request access to, or correction of, the personal information we possess about you by reaching out to us via the contact information provided at the conclusion of this Privacy Policy. We will promptly address your request and may need to verify your identity before granting access or making any corrections.

  11. Changes to this Statement

    We reserve the right to periodically update this Privacy Policy to reflect alterations in our practices or legal obligations. Any significant changes will be communicated to you by publishing the updated Privacy Policy on our websites.

  12. Questions and Complaints

    If you have a complaint about how we handle your personal information, please contact us using the details provided below. We take privacy complaints seriously and will investigate your complaint promptly and impartially.

    New Zealand Bakels
    +64 9 579 6079

    If we are unable to satisfactorily resolve your concerns about our handling of your personal information, you have the option to reach out to the Office of the Privacy Commissioner in New Zealand:

    New Zealand:
    PO Box 10-094
    The Terrance, Wellington 6143
    Tel: 0800 803 909
    or visit:

Last Updated: April 2024 by New Zealand Bakels